SBCC IT Status

All Systems Operational

About This Site

This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Single Sign On Login Operational
90 days ago
100.0 % uptime
Today
Banner Operational
90 days ago
99.23 % uptime
Today
Banner Jobs Operational
90 days ago
100.0 % uptime
Today
Banner PROD Operational
90 days ago
96.19 % uptime
Today
Argos Reporting Operational
90 days ago
100.0 % uptime
Today
Banner TEST Operational
90 days ago
100.0 % uptime
Today
Banner Workflow Operational
90 days ago
100.0 % uptime
Today
Argos Operational
90 days ago
100.0 % uptime
Today
Blackboard Transact & CampusCard System Operational
90 days ago
100.0 % uptime
Today
Campus Network Connectivity Operational
90 days ago
99.94 % uptime
Today
Cliff Campus Operational
90 days ago
99.92 % uptime
Today
Wake Campus Operational
90 days ago
99.96 % uptime
Today
Schott Campus Operational
90 days ago
99.88 % uptime
Today
Cosmetology Academy Operational
90 days ago
99.96 % uptime
Today
VPN Operational
90 days ago
100.0 % uptime
Today
Campus Portal (MySBCC) Operational
90 days ago
100.0 % uptime
Today
Campus Telephony Operational
90 days ago
99.97 % uptime
Today
Cliff Campus telephones Operational
90 days ago
100.0 % uptime
Today
Wake Campus telephones Operational
90 days ago
100.0 % uptime
Today
Schott Campus telephones Operational
90 days ago
99.91 % uptime
Today
Remote Phones Operational
90 days ago
100.0 % uptime
Today
Canvas (status.instructure.com) Operational
90 days ago
98.88 % uptime
Today
Google Apps (google.com/appstatus) Operational
Google Docs Operational
Google Sheets Operational
Google Drive Operational
Gmail Operational
SBCC Internal Applications Operational
90 days ago
100.0 % uptime
Today
Softdocs Etrieve Operational
90 days ago
98.35 % uptime
Today
Starfish Operational
90 days ago
100.0 % uptime
Today
Virtual Desktop Infrastructure (VDI) Operational
90 days ago
99.83 % uptime
Today
Zoom (status.zoom.us) Operational
Zoom Meetings Operational
Zoom Video Webinars Operational
Zoom Cloud Recording Operational
Zoom Web Portal Operational
Vendor Provided Applications Operational
90 days ago
100.0 % uptime
Today
Concur Operational
90 days ago
100.0 % uptime
Today
25Live Operational
90 days ago
100.0 % uptime
Today
Single Sign On Operational
90 days ago
100.0 % uptime
Today
Other vendor provided application(s) Operational
SBCC Website (www.sbcc.edu) Operational
90 days ago
99.97 % uptime
Today
SBCC Help Center [Jira] (jira-software.status.atlassian.com) Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Routine virtual server maintenance December 15-19 Dec 15, 2025 08:00 - Dec 19, 2025 16:00 PST

During the week of December 15–19, IT will be applying routine updates to virtual server systems at the Cliff, Schott, and Wake campuses.

All services hosted on these systems will remain online while maintenance is performed, and no downtime is expected. This notice is being posted for visibility only.

We will update this page if anything changes.

Thank you for your understanding.

Posted on Dec 08, 2025 - 09:20 PST

Power Outage on Cliff Campus - Scheduled Maintenance Dec 17, 2025 20:00 - Dec 18, 2025 05:00 PST

Please be advised that routine maintenance will be performed on electrical equipment in the area by Southern California Edison. In order for the upgrades to be made the power on the east side of Cliff Campus will temporarily be turned off.

Although we do have uninterruptible power supplies and backup generators in the datacenter, this power outage still has the potential to negatively impact the availability of services and network equipment, including cloud services that require our sign-on in order to log in. Services that may be affected include Banner, Gmail/Google Apps, and Pipeline.

The estimated start date and time is Wednesday, December 17th at 8:00 p.m. The estimated end date and time is Thursday, December 18th at 5:00 a.m. As stated previously, the loss of power could potentially cause system outages that could last through Thursday, December 18.

We appreciate your patience while the work is being performed.

Posted on Dec 08, 2025 - 08:43 PST
Dec 13, 2025

No incidents reported today.

Dec 12, 2025
Resolved - This incident has been resolved.
Dec 12, 09:45 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 12, 09:37 PST
Investigating - We are currently investigating an issue with the www.sbcc.edu website being down.

Please note that you can still get to the mySBCC portal at https://my.sbcc.edu

Dec 12, 09:07 PST
Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025
Resolved - This incident has been resolved.
Dec 8, 08:43 PST
Update - General Banner, Student, Financial Aid, Finance, Faculty/advisor, and Registration are now operational. Banner Access Manager is still having issues and IT is investigating.
Dec 1, 08:33 PST
Investigating - We are currently experiencing an issue Banner PROD pages being unavailable to users at this time. Information Technology is investigating the situation and working to implement a resolution. Please subscribe to this notice for further updates. Thank you for your patience.
Dec 1, 07:12 PST
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Resolved - This incident has been resolved.
Dec 2, 08:07 PST
Monitoring - A fix has been implemented by the vendor and we are monitoring the results.
Dec 1, 12:45 PST
Investigating - Twilio, the service used to send SMS One-Time Passcodes (OTP) to cell phones is reporting a possible delay in delivery. Two-factor authentication codes may take several minutes to be delivered. You can monitor their issue here: https://status.twilio.com.

In the meantime, we recommend that you switch from SMS/Text codes to Google Authenticator to avoid this problem in the future. Google Authenticator app does not need internet/cellular connectivity to receive codes. Instructions for enrolling in Authenticator are here: https://sbcc.edu/2FA/

Dec 1, 09:56 PST
Dec 1, 2025
Nov 30, 2025
Completed - The scheduled maintenance has been completed.
Nov 30, 13:00 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 06:00 PST
Scheduled - Banner PROD will be unavailable on Sunday, November 30, from 6am to 1 pm for a scheduled upgrade and capacity increase.
Nov 26, 11:16 PST
Nov 29, 2025

No incidents reported.