This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.
SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.
Single Sign On Login
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Operational
90 days ago
100.0
% uptime
Today
Banner
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Operational
90 days ago
99.56
% uptime
Today
Banner Jobs
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Operational
90 days ago
100.0
% uptime
Today
Banner PROD
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Operational
90 days ago
97.81
% uptime
Today
Argos Reporting
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Operational
90 days ago
100.0
% uptime
Today
Banner TEST
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Operational
90 days ago
100.0
% uptime
Today
Banner Workflow
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Operational
90 days ago
100.0
% uptime
Today
Argos
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Operational
90 days ago
100.0
% uptime
Today
Blackboard Transact & CampusCard System
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Operational
Resolved -
This incident has been resolved.
Nov 13, 17:53 PST
Monitoring -
A fix has been implemented and we are monitoring the results.
Nov 13, 14:56 PST
Identified -
SBCC users are currently experiencing delays and delivery failures when waiting for multifactor codes to be sent by email or text message. Printed codes, yubikeys and Google authenticator appear to be working without delay. Our vendor is working to resolve the issue on their end. Please refer to the SBCC IT Status Page for updates. That site can be found at: https://status.sbcc.edu. Thank you for your patience!
Nov 13, 11:41 PST
Resolved -
User access has been restored to Banner. Thank you for your patience! Please reach out to the IT Support Desk if you experience any future problems accessing Banner. The IT Support Desk contact information can be found at; https://www.sbcc.edu/it/helpdesk.php.
Nov 7, 08:23 PST
Investigating -
We are currently experiencing an issue Banner being unavailable to users at this time. Information Technology is investigating the situation and working to implement a resolution. Please subscribe to this notice for further updates. Thank you for your patience.
Nov 6, 16:08 PST
Completed -
The scheduled maintenance has been completed.
Nov 7, 07:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 06:00 PST
Scheduled -
We will perform maintenance on the Cliff Campus Wi-Fi system tomorrow morning between 6:00 and 7:00 AM to correct a controller configuration issue.
During this time, Wi-Fi service on part of East Campus and the Orfalea Early Learning Center may be temporarily unavailable for approximately 5-15 minutes while access points reconnect.
Service will be verified once maintenance is complete.
Nov 6, 15:07 PST
Completed -
The scheduled maintenance has been completed.
Nov 2, 12:00 PST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 2, 09:00 PST
Scheduled -
To maintain network security and reliability, IT will perform scheduled maintenance on the campus Wi-Fi system Sunday, November 2, from 9:00 AM to 12:00 PM.
During this time, wireless access across all campuses may be unavailable for short periods while updates are applied and systems reboot.
All work is expected to be completed by noon. Wi-Fi service will be verified Monday morning to ensure normal operation.
Thank you for your patience while we complete this critical security update.
Oct 29, 15:25 PDT