SBCC IT Status

All Systems Operational

About This Site

This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Uptime over the past 90 days. View historical uptime.

Single Sign On Login Operational

90 days ago

100.0 % uptime

Today

Banner Operational

90 days ago

98.03 % uptime

Today

Banner Jobs Operational

90 days ago

99.98 % uptime

Today

Banner PROD Operational

90 days ago

95.64 % uptime

Today

Argos Reporting Operational

90 days ago

100.0 % uptime

Today

Banner TEST Operational

90 days ago

96.52 % uptime

Today

Argos Operational

90 days ago

100.0 % uptime

Today

Blackboard Transact & CampusCard System Operational

90 days ago

100.0 % uptime

Today

Campus Network Connectivity Operational

90 days ago

97.65 % uptime

Today

Cliff Campus Operational

90 days ago

97.65 % uptime

Today

Wake Campus Operational

90 days ago

97.65 % uptime

Today

Schott Campus Operational

90 days ago

97.65 % uptime

Today

Cosmetology Academy Operational

90 days ago

97.65 % uptime

Today

Campus Portal (Pipeline) Operational

90 days ago

100.0 % uptime

Today

Campus Telephony Operational

90 days ago

100.0 % uptime

Today

Cliff Campus telephones Operational

90 days ago

100.0 % uptime

Today

Wake Campus telephones Operational

90 days ago

100.0 % uptime

Today

Schott Campus telephones Operational

90 days ago

100.0 % uptime

Today

Remote Phones Operational

90 days ago

100.0 % uptime

Today

Canvas (status.instructure.com) Operational

90 days ago

100.0 % uptime

Today

Google Apps (google.com/appstatus) Operational

Google Docs Operational

Google Slides Operational

Google Sheets Operational

Google Drive Operational

Google Hangouts Operational

Gmail Operational

SBCC Internal Applications Operational

90 days ago

96.12 % uptime

Today

Softdocs Etrieve Operational

90 days ago

100.0 % uptime

Today

Starfish Operational

90 days ago

96.31 % uptime

Today

Virtual Desktop Infrastructure (VDI) Operational

90 days ago

92.19 % uptime

Today

Zoom (status.zoom.us) Operational

Zoom Meetings Operational

Zoom Video Webinars Operational

Zoom Cloud Recording Operational

Zoom Web Portal Operational

Vendor Provided Applications Operational

90 days ago

100.0 % uptime

Today

Concur Operational

90 days ago

100.0 % uptime

Today

25Live Operational

90 days ago

100.0 % uptime

Today

Single Sign On Operational

90 days ago

100.0 % uptime

Today

SBCC Website (www.sbcc.edu) Operational

90 days ago

100.0 % uptime

Today

SBCC Help Center (Jira) Operational

90 days ago

99.89 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 15, 2024

No incidents reported today.

Sep 14, 2024

No incidents reported.

Sep 13, 2024

No incidents reported.

Sep 12, 2024

Banner outage

Resolved - The Banner access issues have been resolved. Please reach out to our IT Support Desk if you are still having issues access Banner Self-Service Finance. The contact information for our IT Support Desk can be found at: https://www.sbcc.edu/it/helpdesk.php
Sep 12, 14:27 PDT

Monitoring - The Employee Self Service Application is now up and accessible, and we are monitoring the results.
Sep 12, 11:06 PDT

Investigating - While most of Banner is back up, the Banner employee dashboard is still down. We are investigating.
Sep 12, 10:25 PDT

Monitoring - A fix has been applied to Banner PROD and Information Technology is monitoring Banner. Users should be able to gain access. If for some reason a specific user isn't able to access Banner PROD, please have that person contact the IT Support Desk; https://www.sbcc.edu/it/employeetechsupport.php
Sep 12, 09:05 PDT

Investigating - We are currently experiencing an outage of our Banner system. Banner pages are currently unavailable. Our team is working on a fix. Please subscribe to this incident for further updates.
Sep 12, 07:29 PDT

Banner Self - Service Finance Access Issues

Resolved - The Banner Self-Service Finance access issues have been resolved. Please reach out to our IT Support Desk if you are still having issues access Banner Self-Service Finance. The contact information for our IT Support Desk can be found at: https://www.sbcc.edu/it/helpdesk.php
Sep 12, 14:26 PDT

Investigating - Multiple users are reporting that Banner self-service finance is not available. We are investigating.
Sep 11, 10:41 PDT

Sep 11, 2024

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

SBCC Help Center (Jira) Outage

Resolved - Access has been restored for the SBCC Help Center.
Sep 6, 11:50 PDT

Investigating - We are currently aware of the outage with our SBCC Help Center (IT/Fiscal tickets), and are looking into the cause. We hope to have this back up as soon as possible.
Sep 6, 11:35 PDT

Starfish Outage

Resolved - This incident has been resolved.
Sep 6, 11:33 PDT

Monitoring - Our Starfish vendor has been experiencing an outage with their system(s). It should be working again now, but you may still experience "slowness" or general issues with Starfish until the vendor completely resolves the issues on their end.
Aug 26, 10:17 PDT

Banner Processing Issues

Resolved - This incident has been resolved.
Sep 6, 11:32 PDT

Update - We are now receiving reports that Banner Self Service is not functioning correctly. We are investigating.
Aug 27, 14:04 PDT

Investigating - Multiple users are reporting that Banner is slow and some transactions are not completing. We are investigating.
Aug 26, 10:08 PDT

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

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