SBCC IT Status

All Systems Operational

About This Site

This page offers performance information for the following SBCC enterprise-level services. Check back here any time to view the current status of the services listed below. You can use the SUBSCRIBE TO UPDATES button above to receive notifications about status changes to all systems, or you can subscribe to individual notifications as events occur. To report a problem, please contact the IT Support Desk.

SBCC enterprise services are covered by our Service Level Guidelines. Third party services (such as Google and Zoom, etc.) are covered by their own respective service level agreements.

Uptime over the past 90 days. View historical uptime.

Single Sign On Login Operational

90 days ago

100.0 % uptime

Today

Banner Operational

90 days ago

99.65 % uptime

Today

Banner Jobs Operational

90 days ago

100.0 % uptime

Today

Banner PROD Operational

90 days ago

98.26 % uptime

Today

Argos Reporting Operational

90 days ago

100.0 % uptime

Today

Banner TEST Operational

90 days ago

99.99 % uptime

Today

Banner Workflow Operational

90 days ago

100.0 % uptime

Today

Argos Operational

90 days ago

100.0 % uptime

Today

Blackboard Transact & CampusCard System Operational

90 days ago

100.0 % uptime

Today

Campus Network Connectivity Operational

90 days ago

99.74 % uptime

Today

Cliff Campus Operational

90 days ago

100.0 % uptime

Today

Wake Campus Operational

90 days ago

98.74 % uptime

Today

Schott Campus Operational

90 days ago

100.0 % uptime

Today

Cosmetology Academy Operational

90 days ago

100.0 % uptime

Today

VPN Operational

90 days ago

100.0 % uptime

Today

Campus Portal (MySBCC) Operational

90 days ago

100.0 % uptime

Today

Campus Telephony Operational

90 days ago

100.0 % uptime

Today

Cliff Campus telephones Operational

90 days ago

100.0 % uptime

Today

Wake Campus telephones Operational

90 days ago

100.0 % uptime

Today

Schott Campus telephones Operational

90 days ago

100.0 % uptime

Today

Remote Phones Operational

90 days ago

100.0 % uptime

Today

Canvas (status.instructure.com) Operational

90 days ago

100.0 % uptime

Today

Google Apps (google.com/appstatus) Operational

Google Docs Operational

Google Sheets Operational

Google Drive Operational

Gmail Operational

SBCC Internal Applications Operational

90 days ago

99.99 % uptime

Today

Softdocs Etrieve Operational

90 days ago

100.0 % uptime

Today

Starfish Operational

90 days ago

100.0 % uptime

Today

Virtual Desktop Infrastructure (VDI) Operational

90 days ago

100.0 % uptime

Today

Zoom (status.zoom.us) Operational

Zoom Meetings Operational

Zoom Video Webinars Operational

Zoom Cloud Recording Operational

Zoom Web Portal Operational

Vendor Provided Applications Operational

90 days ago

100.0 % uptime

Today

Concur Operational

90 days ago

100.0 % uptime

Today

25Live Operational

90 days ago

100.0 % uptime

Today

Single Sign On Operational

90 days ago

100.0 % uptime

Today

Other vendor provided application(s) Operational

SBCC Website (www.sbcc.edu) Operational

90 days ago

100.0 % uptime

Today

SBCC Help Center [Jira] (jira-software.status.atlassian.com) Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Sep 15, 2025

No incidents reported today.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

Virtual Desktop Infrastructure (VDI) Maintenance - Employee Desktops

Completed - The scheduled maintenance has been completed.
Sep 12, 20:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 12, 15:30 PDT

Scheduled - We will be undergoing scheduled maintenance of our "Employee Desktop" virtual desktop environment during this time. Employees can use the Windows 11 desktop pool during the maintenance period.
Sep 8, 12:40 PDT

Planned Maintenance Window: Banner 9 Migration

Resolved - Banner 9 maintenance has been completed.
Sep 12, 13:40 PDT

Investigating - Information Technology is in the process of completing the much awaited Banner 9 migration. While technical teams proceed with the migration, there will be parts of Banner that will be unavailable. Please be patient and monitor the SBCC IT Status Page for updates; https://status.sbcc.edu.
Sep 10, 08:40 PDT

Sep 11, 2025

No incidents reported.

Sep 10, 2025

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

Virtual Desktop Infrastructure (VDI) Maintenance

Completed - The scheduled maintenance has been completed.
Sep 5, 20:30 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 16:30 PDT

Scheduled - We will be undergoing scheduled maintenance of our virtual desktop environment during this time. Student Desktops, Employee Desktops, and virtual applications will be unavailable during the maintenance window.
Sep 4, 13:55 PDT

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

Windows applications and websites being blocked

Resolved - This incident has been resolved.
Sep 2, 09:31 PDT

Identified - The issue has been identified and a fix is being implemented.
Aug 28, 15:03 PDT

Investigating - We are receiving reports that some of the Windows PCs that are deployed to employees are experiencing errors accessing some websites (ChatGPT, for example) as well as some Windows applications (such as Notepad, Firefox, and a few others). The error message indicates that the website or application has been "blocked by the administrator".

We do not have any policies in place that would be restricting these sites or applications. Our team is troubleshooting the issue to determine what is causing these errors.

In the meantime, if there is a site or application on your Windows computer that is being blocked, you can log into the Employee Desktop in our Virtual Desktop Infrastructure (VDI) environment as a workaround. Apps and websites in VDI are not having the problem. For more information about how to connect to VDI, visit https://www.sbcc.edu/it/vdi.php
Aug 27, 09:45 PDT

Adobe license expiration error

Resolved - This incident has been resolved.
Sep 2, 09:31 PDT

Update - Licensing issues should be resolved at this point. We are continuing to monitor before closing this incident.
Aug 28, 15:04 PDT

Monitoring - The FCCC is in process of renewing our system-wide contract. The error message displayed can be ignored and the application will continue to work. Users should clear the warning and use the application as normal. The error should stop popping up in the next few days.
Aug 26, 09:08 PDT

Investigating - We are currently investigating an error with all Adobe products displaying a "license expired" warning.
Aug 26, 08:40 PDT

Sep 1, 2025

No incidents reported.

All Systems Operational

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