Banner PROD Outage

Incident Report for SBCC IT

Resolved

This incident has been resolved.

Posted Mar 18, 2025 - 09:35 PDT

Monitoring

A fix has been implemented and we are monitoring the situation. Banner PROD is now fully accessible again.

Posted Mar 18, 2025 - 09:14 PDT

Identified

We have identified what we believe the issue with Banner is. We are working on a resolution, but it will involve taking all of Production Banner down for a short period of time to resolve the incident. Banner TEST will remain functional during this time.

Posted Mar 18, 2025 - 08:55 PDT

Investigating

We are currently investigating an outage with our Production Banner environment, specifically with application navigator. Banner TEST remains fully functional during this outage.

Posted Mar 18, 2025 - 08:08 PDT

This incident affected: Banner (Banner PROD).